While delivery of quality clinical care is a goal for every heathcare provider, they also require systems to maintain and manage information as they scale up operations. Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) solutions have transformed many industry verticals with improvement in efficiency and accuracy. Healthcare is no exception. Hospitals today not only have to deal with patients but also interact with many other agencies for timely care including pharma companies, insurance agencies, 3rd party essential service providers besides internal staffing and management. From a information systems perspective, expected functionality can be broadly categorized as below

Front office COre systems

• Patient registration
• OPD
• Emergency
• In-Patient
• Investigations/Lab
• OT Services
• Blood Bank
• Pharmacy
• Electronic Health Records

Front office add on services

• Billing
• Insurance
• Enquiry & appointment
• Diet & Kitchen
• Linen & Laundry
• Bio Waste Management
• Transportation

Back office system

• Human Resources & Payroll
• Accounts / Financials
• Stores and Inventory

Obviously ground up development of such a comprehensive system would take significant time and effort. This project instead would focus on value delivery and explore open source alternatives to point solutions that may be integrated to deliver end to end functionality.